Rbajji Privacy Policy

1 What Data We Collect

We collect various types of information when you create an account and use our services. This information falls into two main categories:

What you provide directly:

• Full name, date of birth, and nationality
• Email Address & Phone Number
• Residential address
• National ID, passport, or driving licence details (for KYC verification)
• Payment method details (account number or wallet ID)

Automatically Collected Information:

• IP Address & Device Type
• Browser version and operating system
• Time spent on the site and pages visited
• Gaming Activity & Transaction History
• Cookies & Local Storage Data

2 Purpose of data collection

Rbajji only collects your data for specific, legitimate purposes. We never collect more than what is necessary:

We will always obtain your consent before using your data for any purpose beyond those stated above.

3 How your data is used

Rbajji uses the collected data for the following purposes:

• Service Delivery: To manage your account, process transactions, and ensure smooth platform performance.
• Security assurance: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet regulatory requirements and comply with licence conditions.
• Service Quality Improvement: To improve platform functionality and enhance the user experience.
• Responsible Gaming: To analyze your gaming patterns and provide assistance where needed.
• Contact: To send important updates, security alerts, and promotional offers (subject to your consent).

Rbajji never sells your data to third parties for advertising purposes. If you do not wish to receive marketing communications, you can opt out at any time through our support team.

4 Who your data is shared with

Rbajji respects your personal privacy and only shares your information in the following circumstances:

• Payment providers: Limited data is shared with secure payment gateways solely to process transactions.
• KYC Provider: With approved third-party verification providers for identity verification.
• Legal Authorities: In response to valid requests from courts or regulatory authorities.
• Technology partners: With technology service providers to ensure site performance, though they are not permitted to use the data for their own purposes.

5 Cookies & Tracking Technologies

Rbajji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for core website functionality. Without these, the site will not operate properly.
• Performance cookies: Helps analyse which sections of the site are used most.
• Functionality cookies: Used to remember your preferences and settings.
• Session Cookies: Keeps your login session active and ensures security.

You can block or delete non-essential cookies at any time through your browser settings. Please note that doing so may limit the functionality of certain features.

6 Data storage & security

Rbajji uses industry-leading technology to keep your data secure:

• All data is transmitted using 256-bit TLS/SSL encryption.
• Stored data is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Server access is restricted to authorized personnel only.
• Data backups are stored securely at separate locations.

How long your data is retained: In accordance with legal obligations, certain data may be retained for up to 5 years after account closure. After that period, data is securely deleted.

7 Your Rights

Under rbajji's Privacy Policy, you have the following rights:

• Right to Access: You can request to view the personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: You can request deletion of your data in certain situations.
• Right to restriction of processing: You can request that the use of your data be restricted in certain circumstances.
• Right to Object: You can object to marketing communications or certain types of data processing.
• Right to data portability: You can request a copy of your data in a structured, portable format.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

8 Protection of children and minors

Rbajji strictly prohibits the use of its services by anyone under 18. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If an underage user's account is identified, it will be closed immediately.
• All associated data will be securely deleted.

If a parent or guardian suspects their child has created an account on rbajji, please contact us immediately.

9 Policy changes

This Privacy Policy may be updated from time to time due to changes in law, adoption of new technologies, or improvements to our services.

• For significant changes, we will notify you in advance via email or an on-site announcement.
• The date of the most recent update is always displayed at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through the following:

Our privacy team reviews every request carefully and responds within 30 business days.

For more details, visit our Terms and Conditions and Responsible Gaming Please read this page as well.